Thank you for choosing Socio Visible and our suite of digital marketing services, tools, and creative solutions (referred to collectively as the “Socio Visible Platform” or “Service Environment”). This page outlines the terms that apply to your use of our website, digital solutions, marketing campaigns, content creation, design services, and web development offerings (together called the “Services”) provided by Socio Visible Media Private Limited (“Socio Visible,” “we,” “our,” or “us”).

These Terms of Use (“Terms”)—along with our Privacy Policy and related policies referenced here—form a legally binding agreement between you and Socio Visible. By accessing, engaging with, or using any part of our Services, you confirm that you have read, understood, and agreed to these Terms. If you do not accept them, you may not use our Services.

These Terms govern how you access and interact with the Socio Visible Platform, whether you’re using it for digital marketing campaigns, pay per click advertising, Google Ads services, Facebook ads services, SEO, or web development solutions. Please note that these Terms may be updated periodically. Your continued use of the Services after any updates will be considered as acceptance of those changes.

This agreement applies to all users of the Socio Visible Platform and governs your use, access, and participation from your region, regardless of where you are located. Wherever the word “including” is used in this document, it should be interpreted as “including but not limited to.”

By using our Services, you agree to all terms laid out in this document. If you do not agree, please do not proceed further.

At Socio Visible, we are committed to protecting the privacy and data of every individual who interacts with our Services. This Privacy Policy (“Policy”) explains the kind of information we collect from users (“Clients” and “Partners”), how we use and share that information, and the measures we take to keep it secure. This Policy is also designed to provide clarity for anyone who wishes to understand how their personally identifiable information (“PII”) is collected, stored, and processed within our systems. PII refers to any information that can be used—either on its own or combined with other data—to identify, contact, or locate a specific individual.

In addition to this Privacy Policy, your use of the Socio Visible Services is also governed by our Terms of Service and any other applicable guidelines or policies, such as our Code of Conduct. These documents may be updated from time to time, and by continuing to use our Services after such updates, you acknowledge that you have read, understood, and accepted the changes.

To use the Services provided by Socio Visible, you must accept the terms outlined in this Privacy Policy. Wherever the term “including” appears, it must be understood as “including but not limited to.” By accessing, engaging with, or using any part of our Services—whether it’s digital marketing campaigns, PPC ads services, Google Ads campaigns, Facebook ads services, SEO, or web development solutions—you confirm that you understand and agree to the terms of this Privacy Policy.

Information We Collect

When you use the Services offered by Socio Visible, we collect information in three primary ways: (a) information you directly share with us, (b) information we collect automatically while you interact with our platform, and (c) information obtained from third-party platforms or partners.

a) Information You Provide to Us (User Profile and Service Details)

Account Registration Details– When you create an account with Socio Visible or engage with us for services, you may be asked to provide personal details such as your full name, business name, email address, contact number, and location. This helps us identify you, communicate with you, and deliver tailored solutions such as digital marketing campaigns, PPC ads services, or web development projects.

If you choose to register or sign in using a third-party account (such as Google or Facebook), Socio Visible may receive limited information from that platform. This could include your name, profile image, or email address, depending on the permissions you grant.

User Profile & Business Information– When you interact with Socio Visible, you may choose to provide additional information about your brand, business goals, or marketing needs. For example, you may share details about your target audience, existing campaigns, or design preferences so we can deliver services like Google Ads campaigns, Facebook ads services, SEO strategies, or website development services more effectively. If you are registering on behalf of an organization, you may also provide billing details, tax information, or a company profile to streamline communication and project management.

Payment Information –To process service payments, you may be required to provide billing details and link a credit or debit card, UPI, or bank account to your Socio Visible account. These transactions are handled by certified third-party payment processors. For your security, Socio Visible does not store your full card or banking details on its servers.

Project Information –Depending on the services you request, Socio Visible may collect details necessary to execute your campaigns. For example, if you hire us for Google Ads services or PPC advertising campaigns, you may need to share your ad account credentials, campaign budgets, or creative assets. Similarly, for web development services, you may provide domain details, hosting credentials, or design references. This information is used solely to deliver the agreed services and is safeguarded under strict confidentiality.

Payment Details for Partners or Contractors –In cases where Socio Visible works with external partners, freelancers, or contractors to support specific projects, we may collect relevant financial information (such as bank account numbers, tax identification details, or payment credentials) to ensure accurate payments. This information is used exclusively for processing payouts and meeting compliance requirements, and is shared only with trusted payment partners.

b) Information Collected Through Use of Services (Device, Communication, and Feedback Data)

Device & Technical Information –When you access or interact with the Socio Visible Platform or our website, we may collect certain technical details from your device. This may include your IP address, browser type, operating system, device identifiers, telecom provider, app version, advertising IDs, push notification tokens, and—in cases where login occurs via third-party accounts such as Google or Facebook—public identifiers linked to those accounts. Collecting this information helps us ensure platform security, optimize your browsing experience, and troubleshoot technical issues.

Usage Information –To continuously improve the quality of our Services, Socio Visible automatically tracks and analyzes how users engage with our platform. This may include the pages you visit, the campaigns or tools you access, buttons clicked, search terms used, the time spent on particular services (such as Google Ads campaigns, PPC ads services, or web development services), and timestamps of visits. These insights help us understand user behavior, enhance usability, improve campaign efficiency, and introduce new features tailored to your needs.

Communication Logs– When you engage with Socio Visible through emails, chat systems, or support requests, we may store metadata related to these interactions. This can include the date, time, and duration of communication, sender and recipient details, and in certain cases, message or query content. These records help us resolve issues promptly, maintain transparency, and improve our customer support standards. Where required for quality assurance or training, certain interactions may be reviewed by authorized Socio Visible personnel, but you will always be notified in advance if monitoring applies.

Marketing & Notifications –By using our Services, you agree to receive relevant communications from us through email, SMS, or other messaging systems. These may include updates about ongoing campaigns, reminders, promotional offers, or important account-related alerts. You can opt out of promotional communications at any time by clicking “unsubscribe” in emails or replying “STOP” to SMS messages. Please note that essential service communications (such as billing, compliance, or project status updates) will still be delivered as needed.

User Feedback & Reviews –As part of our commitment to service quality, clients working with Socio Visible may provide feedback after projects or campaigns are completed. This can include written reviews, ratings, or performance evaluations of our services—such as Facebook ads services, Google Ads services, or website development projects. We may store and display this feedback internally for monitoring quality, or externally (with your consent) to highlight customer satisfaction and improve trust with prospective clients.

C) Information We Collect from External Sources (Third-Party Integrations and Business Partners)

Linked Accounts and Third-Party Services –If you choose to register or sign in to Socio Visible using a third-party account (such as Google or Facebook), we may collect limited public information from that service. This may include your name, email address, profile photo, or other details you have chosen to share. The exact type of data we receive depends on the permissions granted during sign-up.

Third-Party Data Partners –Socio Visible may also receive supplementary information from trusted partners to enhance your experience with our Services. For example, this may include demographic details, billing verification, advertising analytics, or fraud-prevention insights. This information is merged with data we already hold to provide a more personalized, secure, and optimized service experience.

Enterprise Clients and Institutions –If you are part of an organization that works with Socio Visible through an enterprise partnership (such as a corporate client, institution, or professional group), we may receive limited user details from your employer or sponsor. This could include your name, work email, phone number, or project requirements. In some cases, your organization may authorize or request marketing services on your behalf. All such information is handled securely and used solely for delivering or managing the requested services—such as Google Ads campaigns, PPC advertising services, or website development projects.

Marketing & Advertising Integrations –As a digital marketing company in Delhi and a top digital marketing agency, Socio Visible often integrates with advertising platforms such as Google Ads, Facebook Ads, and analytics providers. To run pay per click campaigns, provide Google Ads services, or manage Facebook ads services, we may collect certain account-level information you authorize us to access. This may include ad performance data, campaign settings, or reporting metrics. These integrations are used exclusively for managing, optimizing, and reporting on your campaigns.

Data Protection Commitment –Socio Visible does not sell, rent, or trade your personally identifiable information (PII) to outside parties for marketing or advertising purposes. Your privacy, data security, and trust are central to how we operate. All data collected from external sources is used only to improve your experience, deliver effective campaigns, and maintain the integrity of our services.

How We Share the Information We Collect

a) Information Shared Between Socio Visible and Clients

To ensure smooth collaboration and effective delivery of services, Socio Visible may share certain information between our team and clients. This may include:

• Basic profile and business details–such as client names, company names, logos, and designated points of contact.
• Project-related information–voluntarily shared by the client, such as campaign objectives, target audience profiles, brand guidelines, or ad account details.
• Service preferences–such as project timelines, communication preferences, or budget allocations.
• Performance metrics–generated from campaigns (e.g., results from Google Ads campaigns, Facebook ads services, or PPC ads services) may be shared with the client in the form of reports, dashboards, or performance summaries.

Clients may also receive updates, reports, and campaign analytics that reflect performance across digital marketing services, SEO, PPC, and web development projects. These details are essential for transparency and ensuring alignment with client objectives.

Socio Visible allows direct communication with clients through secure channels such as email, project dashboards, or messaging systems. We do not disclose personal contact details of our team members or partners unless explicitly required for project execution and only with consent.

In special cases—such as urgent troubleshooting, third-party coordination, or compliance requirements—we may request permission to share additional contact information in order to ensure service continuity.

b) Sharing Between Socio Visible and Third Parties

API & Integration Partners –If you connect your Socio Visible account or campaigns with third-party platforms (such as Google Ads, Facebook Ads, analytics tools, or CRM systems), we may share certain usage or performance data with those platforms. This enables us to activate integrations, optimize campaigns, and personalize reporting. In some cases, these partners may also share information back with Socio Visible to improve service quality and deliver deeper insights.

Third-Party Services –During service delivery, you may engage with external services linked to your project (for example, payment gateways, hosting providers, analytics dashboards, or marketing automation tools). In such cases, Socio Visible may share limited and necessary details—such as business name, contact information, or campaign identifiers—only for the purpose of completing the requested service.

Please note:Socio Visible does not control how these third-party platforms or services manage your data once shared. We strongly recommend reviewing their respective Privacy Policies and Terms of Use, especially if they involve sensitive or personal information.

c) Additional Third-Party Sharing

Service Providers –To deliver our services efficiently, Socio Visible works with trusted third-party providers who assist us in areas such as payment processing, cloud hosting, communication systems, analytics, customer support, and advertising platforms. For example, while running Google Ads campaigns, Facebook ads services, or PPC ads services, we may integrate with external platforms to optimize results. Relevant information may be shared with these providers strictly for the purpose of executing tasks on our behalf. All service providers are contractually obligated to protect your data and use it only in line with Socio Visible’s instructions.

Enterprise Accounts and Business Clients –If you access Socio Visible through an enterprise partnership—such as via your employer, institution, or client organization—we may share account activity details with the designated admin or billing contact. This may include project-related information such as campaign timelines, service types (e.g., SEO, web development services, or Google Ads services), billing summaries, and performance reports. Clients using a Business Profile may also tag projects as business-related, and such records may be reflected in shared summaries or linked directly to the organization’s expense management system.

Global Partners –As a top digital marketing agency, Socio Visible may collaborate with international advertising and technology partners to support clients with global operations. If you request services that involve cross-border campaigns or international targeting (such as global Google Ads services or Facebook ads campaigns), we may share limited details—such as account identifiers, campaign performance data, or billing information—with our international partners. These details are only shared to ensure seamless execution and alignment with your global marketing needs.

Website Inquiry Forms –When you fill out a contact or inquiry form on the Socio Visible website, we may collect details such as your name, job title, company name, website, location, email address, and phone number. By submitting this information, you authorize us to respond to your inquiry—whether it is a personal request or made on behalf of your organization.

Call Recordings and Communication Logs –For quality assurance, transparency, and dispute resolution, Socio Visible may record certain phone calls or retain transcripts/screenshots of chat communications between clients and our team. These records are used exclusively for training, quality monitoring, and improving customer service. All such data is stored securely and handled in compliance with our privacy commitments.

Event Interactions –From time to time, Socio Visible representatives may attend webinars, expos, or industry networking events. If you share your details with us (e.g., through a business card, registration form, or follow-up communication), we may collect your name, role, organization, phone number, and email address. This information is used to establish or continue a professional relationship in a business context.

Referrals from Our Team –Our internal teams, such as sales, business development, or leadership, may share your contact information with us if they have interacted with you in a professional or personal capacity. This can include your name, company name, designation, and email address, and helps us initiate relevant conversations or follow-up actions regarding our services.

Public and Professional Networks –Socio Visible may also collect publicly available information from professional directories, corporate websites, LinkedIn, or industry registries. This may include details such as your name, company name, job title, and contact email. We use this information only for legitimate business outreach, ensuring data accuracy and relevance.

Contractual and Service Fulfillment Information –During discussions, onboarding, or while performing contractual obligations, Socio Visible may receive both general business information and certain personal data. This may include project briefs, brand guidelines, stakeholder details, or campaign requirements provided by you or your organization. We only collect what is necessary to deliver services like SEO, web development, pay per click advertising, or Google AdWords advertising securely and professionally, in accordance with agreed terms.

Information We Collect

At Socio Visible, we only collect the information necessary to deliver our services, support our operations, and meet legal or contractual responsibilities—while upholding your right to privacy and data protection.

Our use of personal information is always based on lawful grounds such as:

• Your Consent –where you voluntarily share information or agree to receive communication from us.
• Contractual Needs –where processing is required to provide services you have requested (such as Google Ads services, SEO, or website development projects).
• Legitimate Interests –where we need to operate and improve our services in ways that do not override your data rights.
• Legal Obligations– where we must comply with statutory, regulatory, or compliance requirements.

Service Delivery

We use personal information primarily to execute the services Socio Visible has been hired to provide. This includes:

• Managing campaign activities, deadlines, and deliverables.
• Running pay per click campaigns, Facebook ads services, and Google Ads campaigns on your behalf.
• Sharing performance reports, creative assets, and project updates.
• Communicating about revisions, strategy alignment, or campaign optimizations.
• Providing ongoing support, analytics, and service notifications.
• Handling invoicing, billing, and administrative functions.

These activities allow us to meet commitments made under a formal agreement with you or your organization.

Quality Control

To ensure consistent service standards, Socio Visible may:

• Request feedback through surveys or performance reviews.
• Use your input to enhance campaign strategies, creative design, and overall delivery.
• Monitor or record certain communications (calls, chats, or project reviews) with your knowledge and consent, strictly for training, transparency, and service improvement purposes.

We always notify you before any recording or monitoring takes place.

Sales and Marketing Communication

With your permission, Socio Visible may contact you with updates, promotions, or details about new services. Examples include:

• Information about our digital marketing services in Delhi NCR, SEO packages, or web development services.
• Announcements of new tools, campaigns, or industry insights.
• Reminders on how to maximize the value of your campaigns with us.

You may unsubscribe from promotional communication at any time using the opt-out link in our emails, and we will honor your preferences immediately.

Compliance, Audit, and Legal Use

We may also process personal information for:

• Reviewing campaign data and transactions to ensure accountability.
• Meeting compliance requirements with contracts, partners, or third-party platforms (such as Google or Facebook).
• Protecting systems, accounts, and information against fraud, misuse, or security risks.
• Responding to lawful requests, government regulations, or court orders when required.

Information Sharing and Disclosure

At Socio Visible, we do not sell or rent your personal information to advertising companies, marketing agencies, or any third parties for promotional purposes. Your data is shared only when necessary to deliver our services or meet compliance requirements—and always under strict confidentiality.

When We May Share Personal Information

Legal and Investigative Requirements

There may be cases where Socio Visible must disclose your personal information to comply with applicable laws or to protect legal rights. This may include:

• Responding to a valid court order, subpoena, government request, or other legal obligation.
• Reporting suspicious or illegal activities to appropriate law enforcement authorities.
• Enforcing the Terms of Service of the Socio Visible Platform.
• Investigating fraud, security breaches, or misuse of our Services (such as unauthorized use of Google Ads services or fraudulent billing).
• Protecting the safety, rights, and interests of Socio Visible, our clients, partners, team members, or the public.
• Responding to claims or legal disputes brought against Socio Visible.

Business Transfers

In the event that Socio Visible undergoes a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of the transaction. If such a transfer occurs, the acquiring entity will be required to continue to honor the commitments and protections outlined in this Privacy Policy. You will be notified in advance if your data becomes subject to a new privacy framework.

Trusted Service Providers

To operate efficiently and deliver high-quality services such as PPC ads services, Google Ads campaigns, Facebook ads services, SEO, and web development solutions, Socio Visible works with trusted third-party providers. These may include:

• Payment processors who handle billing and transactions.
• Cloud storage providers that securely host data.
• Analytics and advertising platforms (e.g., Google, Facebook, LinkedIn) that support campaign delivery.
• Communication tools used for project updates and client collaboration.

We share only the minimum information necessary with these providers, and they are contractually bound to protect your data and use it solely for the purpose of carrying out tasks on our behalf.

Mergers, Acquisitions, or Business Transfers

In the event of a business transition—such as a merger, acquisition, restructuring, or transfer of assets—Socio Visible may share relevant client and user data as part of the process. If such a transfer occurs, your personal information will continue to be protected in accordance with our privacy principles and commitments.

Working with Trusted Service Providers

To deliver high-quality services such as digital marketing campaigns, PPC ads services, SEO solutions, Google Ads campaigns, Facebook ads services, and web development projects, Socio Visible may share limited personal information with authorized third-party vendors and partners. These partners operate under strict confidentiality agreements and only access your data when necessary. Examples include:

• Professional services–(auditors, accountants, legal advisors, compliance consultants).
• Technical support–(IT services, platform maintenance, hosting providers, fraud prevention, and security testing).
• Payment gateways–and billing systems to process transactions securely.
• Operational partners–who assist in delivering or managing marketing, analytics, or development projects on behalf of Socio Visible.

Any information shared in these cases is limited to what is necessary for service delivery—and is never used for external marketing purposes.

Cross-Border Data Handling

Socio Visible is headquartered in India and primarily processes data within India. However, since we often work with global platforms (such as Google, Facebook, or hosting providers), your personal information may be stored or processed in jurisdictions with different data protection laws than your own. Regardless of location, Socio Visible applies the same strong security and privacy standards to protect your information.

Data Storage and Security Measures

At Socio Visible, we take data protection seriously and maintain strict safeguards to protect your personal and business information, including:

• Secure cloud hosting through approved and audited infrastructure providers.
• Role-based access controls to ensure only authorized personnel can access sensitive data.
• Confidentiality agreements signed by all staff and contractors with data access.
• Continuous monitoring and vulnerability testing of our systems.
• Regular compliance reviews and audits to verify safe data handling.
• Physical and digital security measures to prevent unauthorized access, misuse, or loss.

Data Retention

We retain your personal information only for as long as necessary to provide services, fulfill contracts, or comply with legal, tax, and regulatory obligations. Once this period ends, we securely delete or anonymize the data according to our retention policy.

When determining retention timelines, Socio Visible considers:

• The purpose for which the data was collected.
• The sensitivity of the information.
• The risk of unauthorized access or misuse.
• Whether the purpose can be fulfilled without retaining the data.
• Legal or compliance obligations that may require longer storage.

Your Data Rights and Choices

As a user of Socio Visible, you have the following rights regarding your personal information:

• Data Accuracy– You may request corrections if any personal data we hold is incomplete or inaccurate.
• Usage Restrictions– You can ask us to restrict how we process your personal data in certain situations.
• Right to Be Forgotten– You may request that Socio Visible delete your personal data if it is no longer required for service delivery. Please note, we may retain limited records (such as name, company, billing details, and email) to meet legal, tax, or contractual obligations.
• Withdraw Consent– Where processing is based on consent (such as marketing communication), you may withdraw it at any time by emailing us or using the unsubscribe link in our emails. Withdrawal will not affect processing completed lawfully before that time.
• Data Portability– You may request a copy of the personal data you have shared with us in a machine-readable format, subject to applicable regulations.
• Feedback and Complaints– If you believe Socio Visible has violated your privacy rights or you wish to suggest improvements, you can contact us directly. We are committed to resolving all complaints promptly and fairly.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in law, industry standards, or our service practices. We encourage you to review this page regularly. In the case of significant changes, Socio Visible may notify you via email or platform alerts.

Last updated: 07/09/2025

Contact Us

If you have questions, concerns, or requests related to your personal data or this Privacy Policy, please reach out to us at:

Address: Unit Number-317, I-Thum Building, Tower-C, Plot A-40,

Block-A Industrial Area, Sector-62, Noida, Uttar Pradesh - 201301

CIN No.: U73100UP2024PTC202304

Email: grow@sociovisible.com

Phone No.: +91-9318372490